Getting Started
Deposit & Withdrawals
What is FOREX?
Foreign exchange market, also known as Forex or FX, is the financial market in which currencies are traded.
Where is forex market located?
Forex is a global decentralized or over-the-counter (OTC) market. The forex market is run by a global network of banks, spread across four major forex trading centres in different time zones: Sydney, Tokyo, London and New York. Since there is no central location, you can trade forex 24 hours a day.
What are the working hours of Forex market?
The Forex market is open 24 hours a day, 5 days a week. It opens on Sunday at 10:00 pm GMT, and closes on Friday at 10:00 pm GMT. Sydney market is open from 10:00 pm to 7:00 am GMT, Tokyo is open from 12:00 am to 9:00 am GMT, London is open from 8:00 am to 5:00 pm GMT, New York is open from 1:00 pm to 10:00 pm GMT.
How can I start trading Forex?
Go to our account opening page (insert the link for simplicity) and complete the form. Email the filled form along with all necessary documents to [email protected]. Await our team's response for verification and account information, allowing you to open your MT5 Trading account with a single click. Then, deposit funds into your MT5 account, and you're all set to start trading!
Please click here for open account
How is the forex market regulated?
Forex Market exceeded USD 7 Trillion in 2023, it is a thrilling trading environment operating 24/5 and boasting daily trading volumes of trillions of dollars. It is by far the largest and most liquid of all financial markets. Regulation plays an important part. There are several national trading bodies around the world who supervise domestic forex trading, as well as other markets. They work to ensure that all forex providers adhere to certain standards. For example, Cyprus Securities and Exchange Commission (CySEC) is a regulatory body in Cyprus, Financial Conduct Authority (FCA) in UK, Dubai Financial Services Authority (DFSA) in Dubai.
What is a forex broker?
A forex broker is an intermediary between you and the networks of banks that trade with each other. It is a financial services company, like SSC SMART FX, that provides you an access to a platform for buying and selling foreign currencies. Forex brokers offers a price on instruments from the banks of which they have lines of credit and access to forex liquidity. Multiple banks are used for pricing, and so you will always get the best one available. A forex broker may also be known as a currency trading broker or as a retail forex broker.
What is a forex trading account?
The account type with forex broker, which give you an ability to trade all major currency pairs and some other instruments. In order to use your trading account, you need to install the MetaTrader 5 platform and login to your account using credentials received by email from SSC SMART FX.
What is Leverage in forex trading?
Leverage allows you to trade large values for relatively small deposits. It is a special product forex broker is offering to clients, which gives you the advantage of getting greater returns for a small up-front deposit. SSC SMART FX offering leverage is up to 1:100.
What is Margin in forex trading?
Margin is a collateral (or security) amount of money that you need to deposit in advance in order to place a trade. Usually, it's a fraction of open trading positions and is expressed as a percentage in trading terminal.
How many trading instruments do you offer?
At SSC SMART FX, we offer a range of 2000+ trading instruments. However, it is possible to provide you special stocks or currency pairs upon your request.
What metals do you offer?
Among the metals we offer, there are gold, silver and copper available for trading.
Who are the main participants of the forex market?
The primary participants in the Forex market (those who make the spreads) are the largest banks in the world. Such banks include central banks, commercial banks, and investment banks. They are known as an interbank market, as they constantly deal with each other on behalf of themselves or their customers. However, the percentage of other market participants is rapidly growing and now the list includes large multinational corporations, global money managers, registered dealers, international money brokers, futures and options traders and individual investors.
What tools do I need to trade forex?
All you need is an electronic device (computer, tab, mobile phone) with an internet connection and a free demo account or a funded live account with SSC SMART FX to start with. However, you should be equipped with proper knowledge about forex market to minimize the risks while trading.
Is SSC SMART FX regulated?
The answer is Yes! We are Regulated by Cyprus Securities and Exchange Commission (CySEC) under license number 316/16.Company number HE345787.SSC SmartFX Ltd is governed by the Markets of Financial Instruments Directive (MiFID) of the European Union. Registered address at 36 Pafou st, Limassol 3060, Cyprus.
What are the restricted countries that SSC SMART FX does not offer services?
SSC Smart Fx Ltd does not offer its services to residents of certain jurisdictions such as United States, Cuba, Syria, Sudan and North Korea as well as some other additional jurisdictions. Restricted Regions include: United States of America, Canada, Australia, Japan.
How to open account with SSC SMART FX?
Go to our account opening page (insert the link for simplicity) and complete the form. Email the filled form along with all necessary documents to [email protected]. Await our team's response for verification and account information, allowing you to open your MT5 Trading account with a single click. Then, deposit funds into your MT5 account, and you're all set to start trading!
Please click here for open account
Do I need to verify my account?
Yes, nowadays, verifying the identity of a customers that is signing up for a trading account helps determine whether the customers are indeed who they say they are. At SSC SMART FX we conduct proper AML and KYC procedures while onboarding clients, that's why for the Verification of your account it is mandatory to upload the supporting documents to your Client Portal.
What type of supporting documents I need to provide?
SSC Smart FX Ltd does not offer services to retail clients the following documents are required along with the filled-out application form. All the below documentation must be certified as true copies:
(For Legal/ Corporate)
  • Certificate of Incorporation (should this Certificate be greater than 12 months old, a Certificate of Good Standing / Incumbency, dated within the last 6 months, will be required).
  • Certificate of Registered Address
  • Memorandum and Articles of Association
  • Certificate of Directors and Secretaries
  • Certificate of Shareholders
  • Board Resolution/ minutes – such documentation on should clearly display the consent of the board to open a trading account, nominating the persons authorized to sign the application documents and nominating the persons authorized to handle the account, mentioning authorization to invest in highly speculative instrument.
  • Power of Attorney (if applicable) - showing authorized person(s) that may act on behalf of the Firm
  • Passport / Identification and proof of address for empowered person
  • Passport / Identification and proof of address for all shareholders, beneficial owners and directors of the Firm
  • AML Policy
  • Financial Statements
(For Professional clients)
  • Passport Copy
  • Most recent Utility bill(Up to 3 Months)
  • Evidence proving that you carried out transactions, in significant size, on the relevant market at an average frequency of 10 per quarter over the previous four quarters. (Statement showing your trading history)
  • Evidence proving the size of your financial instrument portfolio, defined as including cash deposits and financial instruments exceeds 500 000 euro(bank statement indicating the required funds)
  • Evidence proving that you work or worked in the financial sector for at least one year in a professional position, which requires knowledge of the transactions or services envisaged. (referenced letter by the company you were or are employed)
  • Kindly attach documents which prove that two out of the three criteria are satisfied.
The above documentation, along with this application form, should be sent to SSC Smart FX Ltd by email to [email protected].
How long will it take to verify my account?
From the moment we received documents from you, it should take 24-48 hours to review your documents and provide with an update with the account opening and any further documents/ information required.
My documents are not in English. Will this be a problem?
Not at all, just provide us your documents with professional translation in English.
Do I need to upload my documents again for each additional MT5 trading account?
Your new trading account will be validated automatically, as long as you will use the same personal and contact details as for your previous account.
How can I deposit funds into my account?
At SSC SMART FX, we have a wide variety of deposit methods. 1. Electronic Payments Methods; 2. Bank Wire Transfers; 3. Credit/ Debit Cards
How to withdraw my money?
: Simply send an email to [email protected] and submit the withdrawal request with your MT5 trading account details. All withdrawals are processed during standard business hours, i.e. 9 am – 5 pm (Local Time in Nicosia, Cyprus (Lefkosia)), Monday to Friday.
What is third-party funding?
A third party is anyone who is not an owner of the account.
Can I withdraw my money whenever I want?
At SSC SMART FX you can withdraw your funds anytime. Simply send an email to [email protected] and submit the withdrawal request with your MT5 trading account details and place your withdrawal request. It is only possible to send your withdrawal back to the original source of deposit. Usually, all withdrawal requests processed by our back office within 24 hours on business days. Please bear in mind that in order to deposit or withdraw your funds, your account with us must be verified.
Are there any deposit/withdrawal fees?
SSC SMART FX does not charge any additional fees for deposits. You should however be aware that you may incur fees on payments to some international banking institutions. SSC SMART FX accepts no responsibility for any such deposit fees.
Can I transfer funds from one MT5 account to another?
Yes, you can do an internal transfer between your accounts. However, if you want to transfer funds to 3rd party's MT5 account with SSC SMART FX, such action is prohibited.
Can I withdraw my money to another source I used for deposit?
Funds should always be returned to the same source of deposit. However, if your source is not available anymore, we require the official letter with proof and/or explanation in details. Then we will help you get your money back in a way that is convenient for both parties.
What is the difference between demo and live trading accounts?
Demo Account is created for you to practice your skills without any risks. You trade on the virtual money, which you can't withdraw. Live account is created to get you to trade with real money and your profits/losses are for real.
What kind of trading accounts you have?
For your convenience, we only have one type of trading account - Smart Account. It's a unique and universal trading account for all your trading needs.
How to recover the password of my MT5 trading account?
To recover your MT5 account access, simply contact us at [email protected]. Don't forget to mention the number of your MT5 trading account.
How long does a demo account last?
SSC SMART FX's Demo Account does not have an expiry. You can practice your skills for the period you need to get familiar with a terminal and trading until you are ready to trade on live account.
Can I open multiple trading accounts?
Yes, you can open up to 3 trading accounts with SSC SMART FX. For additional accounts you may request your Relationship Manager.
What is your trading server name?
Our trading server name is jindaocheng-Server.
What is Expert Advisor?
Expert Advisors (EAs) is a program used to automate your trading. They written on MQL5 language for MT5 trading platform, usually by 3rd parties programmers. Please remember that EAs operates locally on your computer, and will not execute strategies when disconnected from the server. EAs written for MT4 platform (using MQL4 language) will not work on MT5. The MetaTrader 5 platform allows you to run more than one Expert Advisor simultaneously.
What type of market analysis does SSC SMART FX offer?
SSC SMART FX offers daily market analysis on Forex, commodities and indices. On a daily basis we upload our analysis on the website, you can find it here: https://sscsmartfx.com/daily-market-analysis
What is fundamental analysis?
Fundamental analysis is about stocks that are currently trading at prices that are higher or lower than their real value. This form of analysis is based on news, external events, industry trends, and financial statements.
What is technical analysis?
Technical analysis is a trading discipline used for investments evaluation and identifying trading opportunities by using historical price charts and market statistics. Technical analysis focuses on the price and volume evaluation.
I forgot my demo username or password. How do I retrieve them?
Simply write us an email to [email protected] with your request and we will generate your new access to your account.
Why I can't see all trading instruments in MT5?
To view all trading instruments, kindly right click on the market watch and choose 'Show All'.